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FAQs

Everything You Need
to Know

Find answers to our most common questions about our puppies, breeding program, delivery, and more.

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Purchasing a Puppy

To reserve a puppy, submit our Puppy Application form. Once approved, we'll reach out to discuss available litters and collect a reservation deposit. Deposits are $500 and are applied toward the total price.
Every puppy comes with: AKC/CKC registration paperwork, up-to-date vaccinations, deworming records, microchip, starter puppy kit, health certificate, 1-year genetic health guarantee, and lifetime breeder support.
Our puppies go to their new homes at 8 weeks of age. This ensures they are fully weaned, socialized with their littermates, and developmentally ready for their new family.
Yes! We welcome visits by appointment for local families in the Miami area. For out-of-state clients, we provide regular video updates, photo galleries, and live video calls so you can bond with your puppy before pickup or delivery.

Health & Guarantees

Our 1-year genetic health guarantee covers hereditary and congenital conditions. If your puppy is diagnosed with a covered condition within 12 months, we will offer a replacement puppy of equal value or a partial refund, as outlined in our contract.
Absolutely. All of our breeding dogs undergo comprehensive health testing including DNA panels (DM, PRA, EIC, CMR1), cardiac evaluations, CAER eye exams, and patellar luxation checks. We provide full documentation on request.
Puppies receive age-appropriate vaccinations (DA2PP), deworming, and a vet health check before going home. You will receive a complete vaccination record to continue with your own veterinarian.

Delivery & Pickup

Yes. We offer both in-cabin flight nanny delivery and ground transport to most major US cities. Delivery fees vary by location. We use trusted, experienced pet transport professionals who have delivered hundreds of puppies safely.
Yes, local pickup from our Miami facility is always available and preferred. We'll schedule a meet-and-greet appointment and send you home with everything your puppy needs.

Financing

Yes! We work with Scratchpay and Terrace Finance to offer flexible payment plans. Get pre-approved in minutes with no impact to your credit score. Visit our Financing page for more details.
We accept Zelle, bank wire transfer, credit/debit cards (via our online store), and approved financing plans. A $500 non-refundable deposit is required to hold any puppy.
Got Questions

Everything youneed to know

Answers to the most common questions about our puppies, breeding program, application process, and delivery options.

Application & Reservation
How do I apply for a puppy?
Submit our puppy application form and our team will personally reach out within 24 hours. We'll discuss your family, lifestyle, and the perfect match. From there, you can reserve your pup with a $500 deposit.
How much is the deposit?
$500 non-refundable deposit reserves your chosen puppy. The full deposit is applied toward the final purchase price at pickup. No surprises, no hidden fees.
Is financing available?
Yes. We offer 0% APR plans through Scratchpay (3–24 months) and extended financing through Terrace Finance (up to 48 months). Soft credit pull only — no impact on your credit score.
How long is the waitlist?
We typically have available puppies year-round, but specific colors and bloodlines can require a 2–6 month wait. Apply early so we can match you with the right litter.
Health & Breeding
Are your puppies health tested?
Every puppy goes through a full vet exam, vaccinations, deworming, and microchipping before going home. We also DNA test all parents for genetic diseases (DM, PRA, EIC, CMR, HUU). Full health records come with every pup.
Do you offer a health guarantee?
Yes — one-year written health guarantee covering congenital and hereditary defects. We stand behind every pup we raise.
Are parents AKC registered?
All our breeding dogs are AKC registered with verifiable championship bloodlines. Pedigree paperwork is provided with every puppy.
Delivery & Pickup
Do you ship nationwide?
Yes. We deliver to all 50 states via flight nanny (in-cabin, $300–$600), ground transport ($150–$400), or you can pick up in Miami by appointment.
Can I visit before purchasing?
Absolutely. We welcome visits by appointment. Meet the parents, see the facility, and spend time with the litter. Just reach out to schedule.
How old are puppies when they go home?
8–10 weeks. We never release a puppy before 8 weeks — those early weeks with their littermates are critical for socialization and development.
Support & After Adoption
What support do I get after adoption?
Lifetime breeder support. Text, email, or call any time with questions about feeding, training, health, or anything else. We're here for the long haul.
What's included with my puppy?
Full vet records, vaccination card, microchip registration, AKC registration paperwork, starter food, blanket with mom's scent, toy, and our care guide. Everything you need for a smooth transition home.

Still have a question?

Reach out directly. We answer every inquiry personally, usually within hours.